When you call Colorado Critter Care, a
staff member arranges a visit to your home to meet you and your pets.
If you choose to use our services we then conduct a Client
interview.
The interview will last approximately 45 minutes. During
this time we
get detailed information about your home and your pets.
At
this time you decide how often you want your sitter to visit and what
services you would like performed. Remember this is personalized pet
sitting, so you choose the services. Fees are based on the
number of pets and the amount of time you would like spent in your home.
While
you are away we will perform the duties specified with attention to
every detail and great respect for you and your home. We have a
system
that allows us to double check everything so that nothing is left out
or forgotten. When you return home you will find a Daily Diary
that
explains all the activities and time spent with your pets. We
also
provide you with a Daily checklist, which will show you all the home
services performed during your absence. Finally there will be a
Pet
Sitter Evaluation, which we encourage you to fill out and return to us.
Upon
your arrival home
we ask that you call Colorado Critter Care to let us know you have
returned safely. If you are delayed on your travel for any
reason, we
will be happy to extend our services until you arrive home. Once
you
are home and have checked in with us, we will return your house key and
collect payment if you have not pre-paid.
A
Ready-Key program is available
for your convenience. If you are
satisfied with the service and think you will be using us in the future
we recommend that you enroll in the ready-key program. If you
decide
to participate you are required to provide Colorado Critter Care with
two keys to your home. The keys are kept in a safe and are coded
for
your protection when they are not in use. You get the added
benefit of
making telephone reservations after you are a part of this program.